WHAT CLIENTS SAY
“Secure Data
has handled ROI for us for several years. They demonstrate
professionalism and excellence, and their staff has displayed the knowledge
and skill required to successfully accomplish ROI. They have the experience
and competence to be an asset to any facility. I highly recommend them.”
“Secure Data
has provided excellence service to our facility. They’ve been very
responsive to my requests and concerns. They stay current on ROI privacy
regulations, and they share that expertise with our hospital to help us do
the same. The Secure Data employee who works with us is knowledgeable and
professional. He interacts well with our regular employees.”
“During our
years of service, I haven’t had a single complaint from any ROI requestor.
I highly recommend them as an ROI vendor.”
WHAT
REQUESTORS SAY ABOUT SECURE DATA
Why should you care what requestors
think of your ROI company? Because happy requestors mean zero complaint
calls to you!
“Representing disabled clients requires ordering medical records from many doctors, clinics and hospitals. We deal with several companies that copy records for medical providers. Most ROI companies are so inefficient that I spend much of my time calling to follow up on the requests up until just minutes before a disability hearing. Often, records do not arrive in time for the hearing, despite the fact that they were ordered weeks in advance. In these situations the attorney has no other option but to go into the hearing without all the evidence, explain the situation to the judge and request that the file remain open until we submit the additional records at a later day. This does not impress the judge or our clients. Further, these ROI companies often overcharge for their services, resulting in increased costs for our clients.”
“I have witnessed Secure Data's professional business practices repeatedly. Their service is prompt, efficient and friendly and the charges are reasonable. When I order records I do not doubt that I will have them well before a hearing and I do not have to follow up to make sure the records will be sent. Their service is vastly superior than that of any ROI competitors.”
“I would highly recommend any company looking for an ROI service to contact Secure Data.”
